As technology continues to evolve, it’s easy to overlook the basics of traditional human communication. Financial institutions recognize the benefit of housing patrons’ data securely and efficiently.
Banks handle a hefty amount of customer information over the phone. With a voice over internet protocol (VoIP) system, the technology allows you to securely store that data so it can be accessed from all respective branches.
Whether your organization is a local credit union or a major financial institution, an internet-based phone system provides benefits that traditional phone systems can’t deliver.
ComNet Solutions provides VoIP systems that enhance security, cut costs, increase productivity, and promote scalability in your organization.
Who We Serve:
Serving a variety of financial sectors from accountants to tax preparers and commercial lending companies, we understand the breadth of technology required to maintain productive and secure facilities.
The Challenges You Face & The Solutions We Provide:
Modern banking systems need more technology than old systems can provide. Many banking institutions are switching over to VoIP to offer better customer experience, reduce costs and improve efficiency.
With a VoIP system, each phone call and data collection is securely stored in the cloud. Meaning, any employee who takes a phone call from a customer has immediate access to account information and personal banking records. With the most critical information readily available, organizations increase productivity, cut costs, and enhance the overall patient experience.
Additionally, the increased productivity from stored data eliminates the need for datasheets, rate sheets, and other separate records. All pertinent information needed for each patron is stored on the cloud.
Other functions include call recording, which is beneficial for training, and personnel grouping for foreign language assistance.